FAQ

First, choose a suitable template from the 12video template library and click 'Make the Same Style in One Click', replace the reference character and product images, modify the copy and descriptions in the prompt, then click generate. Second, go to the workbench, choose One-Click Clone, upload the Douyin video, and the prompt box will be auto-filled with the clone template; replace the content inside 【】 with your subject/scene.

Currently major social platforms do not restrict AI content, but you must label it 'Content generated or assisted by AI'. Unlabeled content may be throttled. Generally, throttled videos violate rules in copy or visuals, such as violence, pornography or celebrity portrait infringement. Normal AI videos will not be throttled.

All 12video templates are uploaded by creators and reviewed for originality before being opened for secondary creation. The platform strictly avoids celebrity faces, well-known IPs and film/TV content; any infringement found will be removed and the creator account banned.

12video is a strategic partner of Volcano Engine and one of the first Seedance 2.0 cooperative customers. We use the official full Seedance 2.0 model with no other models mixed in, ensuring official concurrency. Every template has been tested and tuned by AI animators dozens of times, so novice users can generate desired videos by following the prompts.

Yes, all characters, animals and materials on the platform come with full commercial licenses and can be used for带货, advertising and marketing without copyright concerns.

Yes, the platform is finalizing incentive policies, expected to launch in August 2026. Creators uploading original templates can set their own prices; after review, the platform will share revenue with creators on all sales.

The private asset library includes character, brand, product and scene assets. Character assets can replicate team members by uploading portraits and voices to build private digital humans. Brand, product and scene assets store your own images for easy use when generating content.

After signing in, go to your account center and click Points Recharge, or click the points icon (diamond shape) in the top right after login to jump to the recharge page. The exchange ratio is 10 points to 1 RMB.

After signing in and recharging, premium members can fill out an invoice request in the account center. Invoices will be sent to the specified email within 3-5 business days.